Delivery and Returns
How To Return an Item
If you're not happy with your product for any reason, send it back within 30 days and in its original packaging and we'll be happy to refund you.
1. Please email sales@sea-group.co.uk to request a refund.
2. Mail your returned item to:
SEA Group
75 Arthur Street
Redditch
Worcestershire
B98 8JY
3. Include in your package a signed letter stating the reason for your return and the original receipt.
Return Exceptions
Merchandise that has been used, altered or damaged cannot be accepted for return or exchange.
Restocking Fee
For all items returned that can be relisted and sold a 10% restocking fee will apply and this will be deducted from your refund. We do not refund the original shipping and handling that you paid on the order.
Exchanges
If your item is in 'like new' condition, you may exchange your item for a different colour or for an item of the same value. You will not be subject to a restocking fee in this case, but you will still have to pay the return shipping.